About Our Garage Door Company in West Chester, PA
For more than 80 years, families and businesses in West Chester have trusted us to take care of their garage doors. What began as a small local wood door shop has grown into a full-service company that installs, repairs, and maintains garage doors across Chester County. Through all those years, one thing has never changed. We believe in doing the job right, treating people fairly, and standing behind our work.
Our Story
Our company started in Montgomery County, where the very first doors were built by hand for local dealers. At that time, the focus was on making strong, reliable wood doors that would last. Over time, customers began asking for more than just the product. They wanted dependable service and a team they could trust to handle installation and repairs.
That is how we became a service company as well as a manufacturer. We saw the need, and we answered it. As garage doors became more advanced, with openers, custom designs, and safety features, we kept learning, growing, and improving. Today, we are still family-operated and deeply rooted in West Chester. We are proud to say we know garage doors inside and out, and we still hold on to the values that shaped us from the very beginning.
Our Mission and Values
We know a garage door is more than just an entrance. It protects your family, adds curb appeal to your home, and keeps daily life running smoothly. Our mission is simple. We want to be the most trusted provider of garage door services in Chester County.
Our promise is integrity. That means fair pricing, honest advice, and respect for every property we step onto. We believe our reputation matters more than the size of our company. We want to be known not just for our service, but for the way we treat people.
Meet Our Team
- Mike Batoff
- | Chief Operations Officer
Mike brings leadership, vision, and decades of experience to keep our company moving forward.
- Edwin Carlin
- | Dispatcher
Edwin is the friendly voice on the other end of the phone, making sure calls are answered quickly and every customer gets the help they need.
- Keith Haman
- | Technician
Keith is known for his attention to detail and the way he treats every job as if it were his own home. Customers often ask for him by name.
Together, our team works with a shared goal in mind. We want every customer to feel cared for and every garage door to work exactly as it should.
What Customers Say
People often tell us they appreciate how professional and approachable we are. They notice the way our technicians explain things clearly and finish the job without cutting corners. Most importantly, they feel the relief of knowing their garage door is safe, reliable, and ready to use.
EXCELLENT Based on 24 reviews Posted on Frank PeaseTrustindex verifies that the original source of the review is Google. We have been using Howell Door for years. Their repair man is excellent. I have found them fair and efficientPosted on Tom SilveriTrustindex verifies that the original source of the review is Google. Showed up on time actually a day early and two other people told me it needed major work. They were able to fix it and save me a lot of money. I will use them for everything I can and highly recommend them. Thank you.Posted on Barbara VickersTrustindex verifies that the original source of the review is Google. This is the second time I’ve used Howell Door Company and even though it’s changed hands they still are excellent and reasonable. Keith is the guy who showed up. Personable, capable and explained everything he was doing. I give them 5 stars!! Thank you Howell Door Company!Posted on Heather GreysenTrustindex verifies that the original source of the review is Google. I want to sing the praises of Howell Door (garage door) company. I had such a hard time finding a locally-owned reputable garage door repair company. I had several estimates for my repair ranging from $350-$1200 from very questionable repair people. My neighbor had used Howell Door and gave me their info. They are honest, helpful and speedy and the repair was only $320! I highly recommend, not just for the price!Posted on Lutz HeinrichsTrustindex verifies that the original source of the review is Google. Howell has changed owners. I liked the previous owners. The new owners are at least as good, if not better. We got very quick service on help with a garage door not opening. Ended up a dry rotted belt. The technician who came was courteous, quick, did the job well to replace the belt and lube parts. The invoice was competitive at the least. Also the tech advised me that the belt that failed was under a warranty that would apply. So I got a new belt from the maker of the garage door opener for "free" under warranty. The tech did NOT charge me for the belt replacement they installed, about a $50 value. Few would do that. Now I have a replacement belt waiting for issues which is awesome and cost me nothing. I was VERY happy with the service and will come back to Howell. Job well done and we were taken care of quickly for a very fair price.Posted on Matt MartinTrustindex verifies that the original source of the review is Google. Howell door installed a new garage door for us years ago and did a great job at a fair price. One of our springs just broke (near the end of its expected life span). Howell was super quick to come out and temporarily get the door working while the correct springs were ordered. A week later they came back to finish the job. The technicians were professional, on time, and did good quick work. However, there was a small discrepancy about the final bill due to a miscommunication/misunderstanding with the answering service I first talked to when I scheduled the repair. I then spoke with Mike at Howell who explained the charges were their standard rates but he was more concerned about keeping a customer happy and honoring what I was incorrectly told on the phone rather than charging the extra $$$. Great honest customer service. Will certainly be using them again when needed and would recommend them to others.Posted on Curt NorciniTrustindex verifies that the original source of the review is Google. The staff is very friendly, knowledgeable, and the products are quite reasonably priced. It was a great experience working with a local, family-owned company.Posted on Vijay AlamTrustindex verifies that the original source of the review is Google. I reached out to Howell Doors upon a reference from a neighbor, to fix our garage door. Happy to say that they did a great job, were friendly yet professional, and going by what they charged me to fix the door and install a key pad, I'd say their service is complete value for money!!Posted on ElizabethA. RowlandTrustindex verifies that the original source of the review is Google. Very professional and reasonable.
Why Choose Us
There are many garage door companies in Chester County, but our story and our values set us apart.
- Local technicians who live and work in the community
- 80+ years of garage door cable repair and replacement experience in Chester County
- One-year workmanship warranty on all repairs and installs
- Fast response times and same-day service options
- Emergency service available 24/7
- Full showroom with working models for live demos
For more than 80 years, we have been part of West Chester. Our showroom and many of our technicians are based right here, which is why we treat every job like it is for our own neighbors.
We are proud to have completed projects for Philadelphia Fire Departments, local schools, municipalities, Phillies Stadium, and Midas Muffler. Whether it is a large facility or a family home, our focus stays the same: integrity, quality, and service you can trust.